Get your Apple device
ready for a service
Professional repairs and support from certified technicians
Before You Visit
Follow these steps to ensure a smooth service experience
Steps to Follow
Back up your Apple device
Ensure all your data is safely stored before service
Turn off Find My
Go to Settings > your name > Find My, then turn it off
Turn off Stolen Device Protection
Settings > Face ID & Passcode > Stolen Device Protection
What to Bring
Your device and accessories
Bring the device and any accessories that need help
Sales receipt (if possible)
Some repairs may require proof of purchase
We have lots to offer
Comprehensive Apple device services with certified expertise
Quick Turnaround
Most repairs turned around in 3-4 working days. Time-critical? Let us know!
Out of Warranty
Detailed diagnosis and quote for repairs. Upgrade credit available!
Free Warranty Repairs
In warranty or AppleCare? We've got you covered with no hidden costs.
Stay In Touch
Text or email updates at every key stage. Our team is here to help!
Same-day iPhone Repair
Bring your iPhone to us & we'll have it ready for pick-up the same day.
No Hidden Charges
Fixed labour charge covers you no matter how long the repair takes.
Frequently Asked
Everything you need to know about our services
Service Check In Point
If your Apple product is in warranty, there will be no charge for a hardware repair. If out of warranty, service charges apply plus parts. All hardware repairs come with a 90-day Apple warranty.
System Health Checks / Installations
Apple Certified Engineers conduct health checks including disk defragmentation, system rebuilds, and data optimization. We also offer installation services for new equipment.
Pickup and Drop Off Services
Dedicated pick-up and drop-off service for Apple products. Schedule at a time that suits you. Your Apple products are handled with the utmost care.
Take Finance
Whether you're shopping for a Small-Medium Business or a Large Enterprise, financing is the most affordable way to buy from Highworld.
Apple Support & AppleCare
Every new Apple device comes with 90 days of complimentary support. AppleCare extends this up to 3 years with unlimited telephone support and hardware coverage.
From our Certified Technicians
We are Apple Authorized Service Provider and working practices are subject to regular Apple quality control to ensure that we maintain the highest standards of customer care and all our technicians are trained and certified by Apple.
AASPs are part of a network of Apple Authorised businesses that provide comprehensive support and repair services for All Apple products. AASPs employ Apple-certified technicians, who complete regular Apple training and assessments, so you can be confident you're getting help from qualified, experienced professionals.
We offer a wide range of specialist Apple support services tailored to meet the differing needs of private individuals, small business, schools and large organisations. The parts we use are sourced only from Apple and our repairs do not affect your warranty status.
Need Service Assistance?
Contact our certified technicians for professional Apple device support